Frequently Asked Questions

Friesland Holland Travel is a travel organization that specializes in arranging "elfstedenreizen" (Eleven Cities Tours) in Friesland.

The company organizes Eleven Cities Tours, known in Dutch as "elfstedenreizen."

You can find detailed information and make bookings through the official website, FrieslandHollandTravel.nl.

Friesland Holland Travel participates in the STO Garant scheme, which guarantees a 100 % refund of your payment if the travel services cannot be delivered. You can verify the company’s participation on the official STO Garant website.

Yes. One piece of luggage per person (maximum 15 kg) is transported daily. Bags must be labeled with the Friesland Holland Travel tag, placed at hotel reception before 09:00, and will be delivered by 18:00.

An optional bicycle assistance service (€10.00 p.p.) can be booked in advance. If you experience a breakdown, a replacement bike will be delivered within 1.5 hours and your damaged bike will be transported to the tour’s endpoint.

Approximately six weeks before your arrival date, Friesland Holland Travel sends a documentation package that includes guest information, detailed roadmaps, the 260-page Friesland Travel Atlas, a stamp card, certificate, luggage labels, and booking conditions.

Yes. Free and secure car parking is provided at the designated start hotel (usually in Leeuwarden for guests arriving by public transport).

Yes. Friesland Holland Travel is also a member of VVKR (Association of Small-scale Travel Organisers), which underlines the company’s commitment to quality and reliability.

The Friesland Travel Atlas is available in Dutch, German, English, and French.

Yes. The company offers tailor-made tours that are adapted to the personal wishes of each individual traveler or travel party.

Yes. Under Article 7 of the booking conditions, a traveler may transfer the trip to another person who meets all trip requirements. Both the original traveler and the substitute are jointly liable for the travel price and any additional amendment costs.

Article 8 of the booking conditions allows you to ask the organizer to amend your agreement. The organizer will inform you of any new travel price and change costs; if you approve, the revised amount becomes payable. The organizer is not obliged to grant every change request.

According to Article 16.8 of the booking conditions, you must check all provided materials upon receipt, handle them carefully, and report any defects immediately. You are liable for damage, loss, or theft of these items.

An emergency hotline is available specifically for luggage delays; you can call this number to get real-time assistance if your suitcase has not arrived by the scheduled delivery time (latest 18:00).

Yes. In addition to one suitcase (max. 15 kg), you may hand over extra personal items such as repair kits or pumps, provided you clearly indicate these when handing over your luggage so staff can ensure safe and timely transport.

The company lists ten unique securities, including STO Garant payment protection, optional bicycle breakdown service, a 260-page multilingual Friesland Travel Atlas, specialist local expertise, 24/7 accessibility, tailor-made tours, daily luggage transport, carefully selected accommodations, personal consultation from the Holwert office, and an efficient compact organization focused on your experience.

You can reach Sytze, the Friesland expert, by telephone at +31 (0) 519 543 003 or by email at info@frieslandhollandtravel.com to arrange a tailor-made trip or obtain personal consultation.

Yes. You can add access to the Dutch-language interactive map during booking for €9.95, allowing you to explore detailed route information on your device.

Under Article 14 of the booking conditions, the organizer will assist travelers in difficulty by supplying information on medical services, local authorities, consular help, and alternative travel arrangements; a reasonable fee may be charged if the problem arose through the traveler’s own fault.

Yes. A sporty, comfortable touring bike costs €15 per day and an e-bike costs €25 per day. Delivery and pickup at the start/finish hotel cost €15 per bike.

Rental bikes are delivered to the start/finish hotel on the first day between 09:00 and 10:00 (often on the day of arrival) and are collected from the hotel from 18:00 on the last cycling day.

The renter is responsible for the bike at all times. Always store the bike in the hotel’s lockable storage room after check-in and double-lock it, preferably securing it to a post or fence to prevent theft.

Yes. Participating hotels along the route provide charging points so you can recharge your e-bike each night.

Yes. You may begin your tour on any day of the week, subject to accommodation availability.

Yes. You can add an extra night so you can finish the tour at a relaxed pace and avoid waiting for your luggage delivery on departure day.

You can reach the team by phone five days a week between 10:00 and 19:00 (CET) on +31 (0) 6 20 58 10 98.

No. To comply with the STO Garant scheme, all trips must be booked online via www.frieslandhollandtravel.nl; telephone bookings are not possible.

The office address is Foarstrjitte 6, 9151 HE Holwert, Netherlands.

Chamber of Commerce number: 91524210. VAT number: NL865682768B01.

Yes. Participating hotels have a lockable bicycle storage room; after check-in you must place your bike there and double-lock it to keep it secure overnight.

Yes. 24/7 accessibility is one of the company’s ten guest securities, so you can reach Friesland Holland Travel staff at any time if problems arise on the road.

Yes. Under Article 10 of the booking conditions, Friesland Holland Travel may adjust the travel price up to 20 days before departure if fuel costs, taxes, fees, or exchange rates change. If the increase exceeds 8 % of the original price you may cancel the agreement and receive a refund, and you also have a corresponding right to a price reduction if relevant costs fall.

Article 17 states that you must immediately report any defect or problem to the local travel-service provider and, if available, to the tour management. If no guide is present, you should also notify Friesland Holland Travel directly (phone, WhatsApp, text, or email). Unresolved issues must be submitted in writing within two months after the trip.

According to Article 16, the organizer or a travel-service provider may deny you continued participation if you ignore instructions or cause nuisance. A verbal or written warning will normally be given first, but in serious cases exclusion can be immediate; in such situations no refund is due and any extra costs are at your own expense.

The privacy policy confirms that Friesland Holland Travel complies with the GDPR. You may request a copy of the personal information held about you by emailing info@frieslandholland.nl or writing to Friesland Holland Travel, Foarstrjitte 6, 9151 HE Holwert, Netherlands.

Yes. Friesland Holland Travel requires every guest to take out their own travel and cancellation insurance; this is explicitly stated in the tour descriptions.

Yes. You can book an optional day excursion to Ameland, Terschelling, or Vlieland, which includes a return ferry ticket for you and your bike plus an extra hotel night with breakfast; pricing is available on request when you book.

The guarantee does not cover loss of personal belongings, damage or loss of bike keys, or damage to accessories such as panniers, phone holders, or locks; these remain your responsibility.

No. The booking conditions specify that cancellation due to adverse weather is not possible, so normal cancellation terms apply even in poor weather.

You may cancel free of charge up to six weeks before your arrival date. Inside the six-week window, normal cancellation conditions (as set out in Article 9 of the booking conditions) apply and any reimbursement depends on your own travel-insurance cover.

If unavoidable and extraordinary circumstances force the organizer to cancel, Friesland Holland Travel will refund all amounts already paid within 14 days. No further compensation is due, and costs for services not included in the package (e.g., visas, separate air tickets) are not reimbursed.

Yes. Besides individual cyclists, Friesland Holland Travel explicitly states that it also focuses on organizing group travel in cooperation with more than 60 partners across Friesland.

No. The accommodation in Holwerd does not have its own restaurant; guests take dinner at Land en Zeezicht, located about 3 km away at the ferry terminal.

Yes. Guests staying at Zee van Tijd Holwerd may use the Finnish sauna free of charge and also receive a welcome drink.

Yes. Article 3.3 states that a trip booked within 14 days before the start date counts as a firm booking that cannot be cancelled free of charge; the full travel price remains payable even if you later withdraw.

Under Article 3.2 the organizer’s offer is non-binding and may be revoked until 17:00 on the next working day after your acceptance, so final confirmation follows only after that deadline.

Article 3.6 requires you to state any special requirements when booking; the organizer will confirm in writing whether they can be met and may decline the booking if the request cannot be accommodated.

Yes. Article 16.5 obliges every traveler to verify the precise departure time at least 24 hours before the scheduled start of the return trip.

The Eleven Cities Tour begins and ends at the designated start/finish hotel in Leeuwarden, where free, secure parking is also available for the duration of your holiday.

Yes. Via its ‘Renting a Motor Yacht’ program, Friesland Holland Travel offers cabin motor-yacht charters on the Frisian Lakes, suitable for first-time and experienced boaters as well as wheelchair users and cyclists seeking a floating base.

Yes. Friesland Holland Travel can design fully customised cycling holidays in Friesland that accommodate guests travelling with dogs, arranging suitable routes, pacing, and pet-friendly accommodations on request.

Yes. The company emphasises direct booking without middlemen, which maximises payment security through STO-Garant and ensures you receive the best value for your Friesland holiday.

Yes. Friesland Holland Travel states that its Eleven Cities routes are suitable for both seasoned cyclists and recreational riders, with daily stages ranging roughly from 30 km to 85 km so guests can ride at a comfortable pace.

The breakdown guarantee costs €12.50 per person and can be selected as an extra during the online booking process.

If you experience technical issues, Friesland Holland Travel arranges professional help and, when needed, supplies a replacement bike so you can continue your tour without delay.

Yes. The service applies equally to bicycles you bring yourself and to rental bikes arranged through Friesland Holland Travel.

When bicycle assistance is booked, a replacement bike will be delivered within 1.5 hours after you report the problem.

Under Article 12.4 of the booking conditions, the organizer may cancel the agreement and charge cancellation costs if required participation criteria are not met or inaccurate information was supplied.

Yes. You can surprise someone with a Friesland Holland Travel gift voucher for experiences ranging from single-day outings to multi-day walking and cycling packages. Fill in the request form on the Giftcard page of the website and the team will contact you to arrange the voucher details.

Friesland Holland Travel has been organising holidays in Friesland since 1996.

The agency is run by Friesland specialist Sytze (36) together with Rob (48) and Nicole (50).

No. The company focuses exclusively on the province of Friesland and specialises in trips along the famous Eleven Cities Route and other regional highlights.

Yes. The ‘Renting a Motor Yacht’ program specifically notes that the cabin motor-yacht charters on the Frisian Lakes are suitable for wheelchair users, giving travelers with limited mobility the chance to enjoy a boating holiday.

Yes. Guests are welcome to use their own bicycles on the Eleven Cities routes; optional breakdown assistance can still be booked, and the service applies to both personal bikes and rentals arranged through Friesland Holland Travel.

Yes. The Ameland Package offers free cancellation up to seven days before your arrival date, giving you flexibility if your plans change.

Zee van Tijd will attempt to reserve the stated 09:45 and 18:30 crossings, but if the ferries are full the team will schedule an alternative departure time for you.

No. Dinner is at your own choice in one of the nearby restaurants; the package includes breakfast but not evening meals.

No. The privacy policy states that the company does not ask for or collect any financial data through its website forms; if such information is submitted voluntarily it will not be used for any purpose.

Yes. The privacy policy explains that the website uses strictly-necessary functional cookies and analytics cookies. You can disable or delete cookies via your browser settings, but doing so may reduce the site’s functionality, including staying logged in.

Article 4.4 of the booking conditions states that you must immediately notify Friesland Holland Travel if the travel documents have not arrived five days before your trip so the organizer can resend them in time.

Yes. Under Article 4.2 the organizer provides information geared to Dutch nationality on necessary travel documents and any health formalities at the time of booking or immediately thereafter.

Friesland Holland Travel offers pre-planned Eleven Cities cycling packages ranging from a short 3-day break up to full 7-day tours. Options currently listed include 3-, 4-, 5-, 6- and 7-day arrangements, so you can select an itinerary length that suits your schedule.

Yes. The catalogue features several one-day outings such as balloon flights with JK-Ballonvaarten, milking cows with Pier Jan, mud-flat walking tours, and night-time boating in National Park De Alde Feanen. These day trips can be booked standalone or added to a longer holiday.

Yes. The company states that it organises group cycling tours in cooperation with more than 60 partners across Friesland, ensuring suitable accommodations and services for larger parties.

Yes. The Ameland Package covers two nights on the mainland plus a fully arranged day trip to Ameland, and that arrangement already includes your return ferry crossing. You can also take your own bicycle on board free of charge.

No. The optional interactive map is currently available only in Dutch. You can add access to this Dutch-language map for €9.95 during the online booking process.

Article 5.2 of the booking conditions states that travelers with reduced mobility, pregnancy, or any illness that may affect the trip must report this when booking (or as soon as possible thereafter). Friesland Holland Travel and any carriers can then determine whether special arrangements or a medical certificate are required.

Under Article 9.4, the minimum fee equals the amount that would have been due if you had canceled on the date the trip was rebooked. This can mean higher costs than the standard scale because the original cancellation timeline is still taken into account.

Article 9.3 allows the organizer either to apply the normal cancellation charges per canceled person or to charge the full travel sum for that person minus any proven cost savings. Friesland Holland Travel will choose whichever option is appropriate for the specific case.

Article 16.6 of the booking conditions states that each traveler must personally comply with all health requirements applicable in the destination and any transit countries. Any changes imposed by governments fall within the traveler’s own sphere of risk.

Under Article 15.6 of the booking conditions, any claim for compensation lapses three years after the trip’s commencement date.

Yes. Article 2.2 specifies that these conditions may be declared applicable to separate travel services; however, in such cases insolvency protection does not apply unless explicitly stated in the offer.

Article 5.1 of the booking conditions requires the booking traveler to supply all relevant information about every registered participant, particularly details that could affect health or safety. Supplying incomplete or incorrect information may lead to exclusion from the trip and liability for the applicable cancellation costs.

Travelers with reduced mobility, pregnancy, or any illness that may impact the trip must report this as early as possible (Article 5.2). If not disclosed, the organizer or carrier may refuse participation, and any resulting costs—including cancellation fees—are borne by the traveler.

Travel credit must be spent within one year of issuance and the new trip must start within two years. The credit is personal, non-transferable, usable only for the same trip type, and any higher price at the new date must be paid by the traveler. If you later cancel a trip booked with this credit, the credit expires.

Yes. Under Article 10.3, when a price reduction applies, Friesland Holland Travel deducts €30 in administrative costs from the amount refunded to the traveler.

Article 4.3 stipulates that each traveler must personally obtain and carry all required travel documents such as passports, visas, and vaccination certificates. If you cannot travel because these documents are missing or invalid, all resulting costs are at your own expense.

Yes. Besides cycling trips, Friesland Holland Travel lists an 11-day walking package called the Frisian Woodlands Route (“11-daags wandelarrangement De Friese Woudenroute”), which can be booked directly through the website.

Yes. A personalised Eleven Cities Tour certificate is included in the documentation package that Friesland Holland Travel sends to you about six weeks before your arrival.

Yes. Friesland Holland Travel can tailor cycling itineraries for guests using handbikes or wheelchairs, as evidenced by previous travelers who successfully completed the route with such equipment. Contact the team during booking to discuss the required adaptations and accessible accommodations.

No. Friesland Holland Travel explicitly states that dinner is never included on the day of departure at the end of your tour.

Yes. The standard service covers one suitcase (max. 15 kg) per person, but you can request transport of extra luggage by contacting Friesland Holland Travel in advance to make the necessary arrangements.

Fill in the online form on the “Customized trip” page, indicating your desired start date, number of persons, bicycle preference (own bike, rental bike, or e-bike), and your contact details plus any specific wishes. The team will review your request and reply as soon as possible to create a tailor-made proposal.

Yes. Article 17 of the booking conditions states that you can report any defects or issues directly to Friesland Holland Travel by phone, WhatsApp, text message, or e-mail whenever no tour guide is present.

Friesland Holland Travel advises riders to fit Schwalbe Marathon Plus or Marathon Plus Tour tyres, both featuring an extra-thick, protection-level-7 layer that greatly reduces the risk of flats on the Eleven Cities route.

Yes. The privacy policy states that you may request the destruction of the personal information the company holds about you. Simply email info@frieslandholland.nl or contact the office by telephone to have your data erased, bearing in mind that you might need to resubmit details if you later use services that require them.

No. According to the privacy statement, Friesland Holland Travel does not disclose your data to third parties unless you have explicitly given consent for such sharing.

Sample partner accommodations include Amicitiahotel Sneek, Boutique Hotel De Eilanden Harlingen, Eurohotel Leeuwarden, Hotel2 Heerenveen, Hajé Hotel Joure, Hotel De Groene Weide Bolsward, Logement De Hinde Hindeloopen, and WestCord WTC Hotel Leeuwarden, among others listed on the website.

The traditional sailing vessels range from open 11-metre farmer’s barges with no sleeping quarters to 62-metre brigantines featuring five-star double cabins with en-suite facilities and under-floor heating. Most tall ships offer two-person cabins with bunk beds, shared showers, and a communal galley that meet modern safety and comfort standards approved by internationally recognised certification bodies.

Yes. Friesland Holland Travel’s “Renting a Motor Yacht” program specifically states that the cabin motor-yacht charters on the Frisian Lakes are suitable for both first-time and experienced boaters.

The Culinary Elfstedentocht is a two-day food walk through Dokkum’s historic centre on Friday 23 and Saturday 24 January, where participants visit multiple cafés and restaurants to sample special dishes at each stop. Tickets are sold via the link provided in Friesland Holland Travel’s event announcement.

The Friesland Travel Atlas supplied by Friesland Holland Travel is 260 pages long.

No. The tour descriptions specify that the optional bicycle assistance service is not provided on any of the Wadden Islands, so you must resolve breakdowns there on your own.

No. The ‘Price does not include’ section of the package descriptions states that local tourist tax is excluded and must be paid separately by the traveler.

No. Article 15.4 of the booking conditions explicitly excludes the organizer’s liability for any damages that are covered under your personal health, travel, event, or cancellation insurance.

Up to two drivers may be registered. Each driver must be at least 30 years old and hold a standard category B licence; all Friesland Holland Travel campers weigh under 3,500 kg, so no additional licence category is needed.

Yes. The camper is fully insured through Aveco, including 24/7 European roadside assistance. A €1,000 excess (deductible) applies; any damage costs are first offset against this amount.

No. You may drive unlimited kilometres during the rental period without incurring extra distance charges.

On day 1 you must check in at Camping Zee van Tijd between 15:00 and 18:00 (latest 20:00 with prior notice). On the final day the tour ends when the camper is returned to the same campsite by 11:00 AM.

Friesland Holland Travel is currently developing an Interactive Wolf Map that will list public toilets, good lunch spots, scenic viewpoints and other practical stops along the routes. The map is not yet on sale but will be integrated into future travel packages once completed.

Your documentation package contains guest information with the full list of bike-node numbers, detailed paper roadmaps, and the 260-page Friesland Travel Atlas in four languages. You can also add the Dutch-language interactive route map for €9.95 during booking if you prefer digital navigation.

No. Package prices include overnight stays with breakfast, but lunches, beverages, and dinners fall outside the standard inclusions and are at your own expense. Dinner is specifically not included on your departure day.

The Day of the Elfstedentocht is a special programme held on 15 January 2026 at the Fries Scheepvaart Museum. Tickets cost €11 per person, which includes coffee or tea with oranjekoek plus a drink after the presentations. You can purchase tickets directly through the Fries Scheepvaart Museum’s website.

The published itineraries indicate stage lengths that vary between roughly 30 and 85 kilometres per day, giving cyclists flexibility to ride at a comfortable pace while still completing the full Eleven Cities circuit.

No. Article 3.4 of the booking conditions states that manifest errors in the offer are not binding on the organiser. If you suspect a mistake, you should contact Friesland Holland Travel for clarification before finalising your booking.

Yes. Friesland Holland Travel states that the renter is responsible for the bike at all times, so you are liable for any theft or damage. The company therefore instructs you to store the bicycle in the hotel’s lockable bike room after check-in and always double-lock it when unattended.

Yes. Friesland Holland Travel lists an "Auto Elfstedentocht" discovery tour that lets you explore the Eleven Cities Route by car for a duration of 2 to 7 days, bookable directly through the website.

In Franeker you can visit the Royal Planetarium Eise Eisinga, an historic working planetarium that is soon to be proclaimed a UNESCO World Heritage site.

Yes. A ferry connection between Stavoren and Enkhuizen has been in continuous operation since 1886, providing an easy cross-IJsselmeer link for travelers.

Yes. During the summer months Sloten’s citizen militia fires a cannon near the mill every Friday evening, preceded by a proclamation from the town crier.

Friesland Holland Travel offers a choice of city bikes, e-bikes, and sporty touring bikes, each maintained to a high standard so you can select the model that best suits your riding style.

Yes. Every rental bicycle is custom-adjusted to your body and individual needs before you start riding, ensuring optimal comfort and safety on the route.

Yes. Article 16.7 allows travel service providers to take reasonable measures and require your cooperation to limit health risks or comply with regulations. If you do not comply, they may deny you the travel service and access to facilities.

Article 2.2 states that insolvency protection does not apply to stand-alone travel services unless the offer expressly names the party that provides such cover and this is confirmed in the guarantee or insurance conditions.

No. Article 15.7 specifies that you are not entitled to double compensation; if you already receive compensation under EU regulations or international treaties, no additional payment is made under the travel agreement.

Under Article 8.2, changing the departure date counts as cancelling the original agreement and creating a new one unless the organizer explicitly treats it as a rebooking. The standard cancellation rules of Article 9 then apply to the cancelled booking.

They represent the seven early medieval Frisian maritime lands that united to defend their coasts against the Normans, as explained in Friesland Holland Travel’s cultural article on the world-famous Frisian flag.

The camper is fully insured through Aveco and the insurance package includes 24/7 European roadside assistance, so help is available at any time if the vehicle experiences a breakdown.

According to the privacy and cookie policy, the website employs Google Analytics and Google Tag Manager cookies to gather anonymous measurement data that helps optimise site performance.

All form data is transmitted over a secure SSL connection, stored in a protected CMS database housed in a secure data centre, and can be accessed only by authorised personnel following periodically reviewed security procedures.

The 6-Day Eleven Cities Bike Tour is advertised on the website with a starting price of €720.00 per person.

The Romantic 5-Day Cycling Tour: Discover 10 of the Eleven Cities has a published starting price of €595.00 per person.

Article 6 of the booking conditions states that you must pay a 15 % deposit within 14 calendar days after booking, while the remaining balance is due no later than six weeks before the start of the trip.

When STO Garant applies, you transfer your travel sum to the third-party funds account of Stichting Derdengelden Certo Escrow rather than directly to Friesland Holland Travel. This escrow account holds the money until your trip is completed and guarantees repayment if the organiser becomes financially insolvent.

Yes. All rental touring and e-bikes supplied by Friesland Holland Travel are equipped with two convenient panniers as standard, so you can carry your daily essentials easily.

Friesland Holland Travel points out that correct gear shifting can double the distance you cover on one battery charge, so change to an easier gear whenever road conditions demand rather than riding in a heavy gear all day.

All eleven Aukje sculptures are marked in the interactive map “Fytse mei Sytze.” If you add this map to your booking, you can view every sculpture’s exact position and plan convenient stops during your ride.

Yes. Friesland Holland Travel is present at the Fiets- en Wandelbeurs in Utrecht and Ghent, giving you a chance to meet the team, pick up detailed brochures, and ask questions face to face.

From 1909 to the present day a total of 56,314 silver Elfsteden crosses have been awarded to participants who completed the entire 200-km skating race within the official time limit.

The Frisian flag as we know it today has been in use for more than 100 years, although variants displaying water-lily leaves have existed since the eleventh century.

Yes. The 5-day Noardlike Fryske Wâlden cycling package focuses on nature, culture, and comfort, with routes through National Park De Alde Feanen and Lauwersmeer. It includes luggage transport, and bicycle rental such as an e-bike or touring bike can be added optionally.

No. For Elfstedentocht packages, you stay along the Eleven Cities route, but not necessarily in one of the eleven cities themselves. If a hotel is fully booked, Friesland Holland Travel will reserve an equivalent alternative nearby.

The stamp card is used to collect a stamp in every city along the Eleven Cities route. It is included in the travel documentation package.

The Elfsteden Cross is awarded to participants who complete the route within the specified time. Friesland Holland Travel describes it as a badge of honor for participants in the legendary tour.

Yes. Friesland Holland Travel states that it only offers holiday packages that the organization has developed and tested itself.

Friesland Holland Travel describes the Eleven Cities Route as a 250 km route that can be experienced by cycling or sailing.

Yes. The 6-day and 7-day cycling holiday descriptions both state that the reservation fee is included in the package price.

Yes. The retrieved customer-service FAQ content is available in English, Dutch, and German.

Friesland Holland Travel suggests taking a detour to Leeuwarden, which was the European Capital of Culture in 2018.

You are expected at the start hotel on the first day between 15:00 and 18:00. If you arrive later than 18:00, you should inform the hotel reception. The first cycling or driving stage starts the following day.

On the final day, you drive back to the hotel where the tour started. The tour ends once you have arrived back at that starting hotel.

Friesland Holland Travel states that the overnight addresses along the Eleven Cities route are personally checked and selected. These accommodations are located directly along the route and form part of the Friesland Holland Travel network.

The 2-day Eleven Cities cycling package is described as being for “die-hards.” Participants are expected to cycle 250 km in one day.

The route highlights ancient terps along the UNESCO-listed Wadden Sea and the forests and cliffs of Gaasterland on the shores of the IJsselmeer. Travelers can also stop in centuries-old towns and relax near Frisian lakes.

The Elfstedentocht tradition began as early as the 16th century, when people skated between the eleven Frisian cities in a single day. The official 200 km skating event was first organized in 1909, and the last official Elfstedentocht on skates took place in 1997.

The English FAQ page groups questions under All, Booking, During the trip, and Luggage service.

The 6-day Elf City cycling package includes 5 overnight stays with breakfast. Dinner may be included if it is booked as part of the arrangement.

The 7-day cycling holiday includes 6 overnight stays with breakfast. Dinner may be included if it is booked as part of the arrangement.

The 7-day cycling holiday covering the entire Eleven Cities Tour is listed at €825.00.

The Elfsteden Cross is described as a Maltese cross featuring the Frisian coat of arms. It was first designed in 1909.

The information package is sent six weeks before arrival and after full payment. It contains guest information with campsite addresses and the Elfstedentocht route, the 260-page Friesland Travel Atlas, route maps, a stamp card, a certificate, and booking terms and conditions.

Yes. The 4-day camper experience is described as available every day of the week.

The package includes a day trip to Ameland, Terschelling, or Vlieland. You should enter your preferred island in the memo field when booking.

The 4-day Northern Route cycling holiday includes 4 overnight stays with breakfast. Dinner is optional if booked in advance.

The customer-service page includes a link to the booking conditions on the Friesland Holland Travel website. Booking conditions are also included in the documentation package sent before arrival for the listed cycling packages.

The guest information contains the addresses of hotels and restaurants and the bicycle-node numbers for the route. The bicycle-node system helps travelers follow the Eleven Cities Tour route.

The 5-day Eleven Cities cycling package includes 4 overnight stays with breakfast. Dinner may be included only if it is booked as part of the arrangement.

Yes. Friesland Holland Travel states that it tailors trips for individual travelers, group tours, international travelers who want to explore Friesland, and unique excursions.

All payments are handled through the STO Garant website (www.sto-garant.nl); you do not pay Friesland Holland Travel directly.

Yes. Friesland Holland Travel is reachable seven days a week from 11:00 to 17:00 (CET) for advice on +31 (0) 519 54 30 03; however, all bookings must still be completed online.

Friesland Holland Travel arranges these services entirely in-house: the company’s own team transports luggage between hotels and provides the roadside mobility service, ensuring short communication lines and direct support during your holiday.

Yes. The “Price includes” section of the 5-Day Eleven Cities Cycling Package states that the reservation fee is already included in the package price, so you do not pay it separately.

Yes. Each published cycling package (e.g., the 4-, 5-, 6- and 7-day itineraries) specifies “overnight stays with breakfast” in the Price-Includes section, so breakfast is already covered in the package price.

Yes. The 4-Day Northern Route package automatically includes a fully arranged day trip to Ameland, Terschelling or Vlieland, and the return ferry ticket for you and your bike is already covered in the price.

The 2-day package includes 1 overnight stay with breakfast, as specified in the price-includes section of the tour description.

You can call the office on +31 (0) 519 54 30 03 any day of the week between 11:00 and 17:00 CET for travel-advice conversations.

Yes. Friesland Holland Travel explicitly states that it offers tourist Elfstedentocht experiences every day of the year, so you can book and enjoy the route in any season.

When you add an extra night, Friesland Holland Travel still transports your suitcase and delivers it to your accommodation no later than 18:00 on your day of departure.

Yes. The English “More options” page states that Friesland Holland Travel arranges fully organised Friesland packages for travellers touring by motorcycle, including accommodation with breakfast, optional dinner, daily luggage transport, travel documents, and an optional breakdown service.

"Fytse mei Sytze" is a handy digital map created by Friesland Holland Travel that bundles practical and inspirational information about Friesland. After purchasing it via the FrieslandHollandTravel.nl website, you can open the map on all your mobile devices and use it as a reference throughout your trip.

Each traveler receives one Friesland Holland Travel luggage transport label, included in the documentation package sent about six weeks before arrival.

Article 6.3 of the booking conditions states that you will be in default without further notice, owe statutory interest on the outstanding balance, and may be charged extrajudicial collection costs (15 % on the first €2,500, 10 % on the next €2,500, 5 % on the next €5,000, and 1 % on any excess). Article 6.5 allows the organiser to withhold travel documents or exclude you from participation until full payment is received.

Under Article 6.2 of the booking conditions, for bookings made within six weeks before the start of the trip, the entire travel sum is payable immediately after booking and must be received before the trip begins.

No. Some arrangements, such as the 7-day Holwerd & Ameland combination trip, specifically list ‘Luggage service’ in the Price-Excludes section, so you must add the service separately if you want your suitcases moved between hotels.

Yes. Dinner can be booked as an optional extra with many packages, but during the Ameland day trip in the Holwerd & Ameland programme dinner is always excluded and must be arranged on your own.

Yes. The 5-day "In the Wheel of the King" tour is specifically created for King’s Day 2026, coinciding with King Willem-Alexander’s visit to Dokkum and combining nature, culture, and history along the Eleven Cities Route.

Yes. The self-drive packages state "Start in a city of your choice," allowing you to begin the route from whichever of the eleven Frisian cities you prefer.

You can reach Friesland Holland Travel via WhatsApp at +31 (0)519 54 30 03 for quick assistance before or during your trip.

Yes. Charging your e-bike is already included in the package price; participating hotels along the route provide complimentary charging points, as listed under “Price includes: Charging E-Bike” in the tour descriptions.

No. The luggage-service terms specify that Friesland Holland Travel cannot be held liable for any damage to your baggage; the company’s responsibility is limited to moving the labeled suitcase from one hotel reception to the next.

When the breakdown service is activated, your damaged bicycle is collected and transported to the final hotel where your car is parked, ready for you to pick up at the end of the tour.

If you plan to take your suitcase yourself—for example, because you are leaving early—you must inform Friesland Holland Travel so the team can adjust the transport schedule accordingly.

Your suitcase must be sturdy and stackable (maximum 15 kg) to ensure safe handling during the hotel-to-hotel transport.

Yes. Friesland Holland Travel’s range of Elfstedentocht arrangements spans 3- to 8-day options, so you can choose an 8-day itinerary for a more relaxed pace if desired.

Each tour description includes a direct link to the STO Garant terms. You can consult the complete conditions anytime on STO Garant’s official website at https://sto-garant.nl/en.

Yes. The package description lists “Free and secure parking for your car” under “Price includes,” so you can leave your vehicle without extra cost during the arrangement.

Yes. Tourist tax appears in the “Price includes” list for this package, meaning you do not have to pay it separately on location.

No. The offer states that from September onward the package can be booked only on weekdays; weekend arrivals are no longer available in that period.