Friesland Holland Travel

Quick Facts

Overview

Friesland Holland Travel arranges worry-free discovery of Friesland’s famous Eleven Cities Route and wider province. Packages bundle selected accommodation with breakfast, daily luggage transport, a multilingual documentation set, STO Garant payment protection, and free parking at the start location (default Leeuwarden for guests arriving by public transport). Optional day excursions to the Wadden Islands, extra hotel nights, bicycle assistance, and other add-ons give guests added flexibility and security. All payments pass through the independent third-party funds account of Stichting Derdengelden Certo Escrow for full financial protection. The organisation is also a member of VVKR, underscoring its commitment to responsible small-scale travel operations.

Offerings, Features, or Content

How It Works

  1. Choose a fixed package, short-break add-on, or request a customised proposal via the website.
  2. Complete the booking online; payments are routed to the STO Garant third-party funds account for escrow protection.
  3. Pay a 15 % deposit within 14 calendar days; settle the remaining balance no later than six weeks before departure.
  4. About six weeks before arrival, receive the full documentation package by post, including emergency numbers and luggage labels.
  5. Travel to the chosen start city (default Leeuwarden if you arrive by public transport, or Camping Zee van Tijd for certain camper tours) and park free of charge.
  6. Place labelled luggage at hotel reception by 09:00 each morning; it is delivered to the next accommodation by 18:00 (call the emergency number in your documentation if it has not arrived by that time).
  7. If bicycle assistance is booked and a breakdown occurs, call the emergency number to receive a replacement bike within 1.5 hours; the damaged bike is transported to the final hotel.
  8. Collect city stamps, follow the node-to-node cycling system, and enjoy Friesland’s scenery at a leisurely or sporty pace.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What type of company is Friesland Holland Travel?

Friesland Holland Travel is a travel organization that specializes in arranging "elfstedenreizen" (Eleven Cities Tours) in Friesland.

What specific trips does Friesland Holland Travel organize?

The company organizes Eleven Cities Tours, known in Dutch as "elfstedenreizen."

Where can I get more details or book an Eleven Cities Tour?

You can find detailed information and make bookings through the official website, FrieslandHollandTravel.nl.

What financial protection does STO Garant provide for my booking?

Friesland Holland Travel participates in the STO Garant scheme, which guarantees a 100 % refund of your payment if the travel services cannot be delivered. You can verify the company’s participation on the official STO Garant website.

Is luggage transport included and are there weight limits?

Yes. One piece of luggage per person (maximum 15 kg) is transported daily. Bags must be labeled with the Friesland Holland Travel tag, placed at hotel reception before 09:00, and will be delivered by 18:00.

Does Friesland Holland Travel offer bicycle breakdown assistance?

An optional bicycle assistance service (€10.00 p.p.) can be booked in advance. If you experience a breakdown, a replacement bike will be delivered within 1.5 hours and your damaged bike will be transported to the tour’s endpoint.

When will I receive my travel documents?

Approximately six weeks before your arrival date, Friesland Holland Travel sends a documentation package that includes guest information, detailed roadmaps, the 260-page Friesland Travel Atlas, a stamp card, certificate, luggage labels, and booking conditions.

Is parking available at the start of the cycling tours?

Yes. Free and secure car parking is provided at the designated start hotel (usually in Leeuwarden for guests arriving by public transport).

Is Friesland Holland Travel affiliated with any travel trade associations besides STO Garant?

Yes. Friesland Holland Travel is also a member of VVKR (Association of Small-scale Travel Organisers), which underlines the company’s commitment to quality and reliability.

In which languages is the 260-page Friesland Travel Atlas provided?

The Friesland Travel Atlas is available in Dutch, German, English, and French.

Does Friesland Holland Travel create fully custom-made itineraries?

Yes. The company offers tailor-made tours that are adapted to the personal wishes of each individual traveler or travel party.

Can I transfer my booked trip to another person?

Yes. Under Article 7 of the booking conditions, a traveler may transfer the trip to another person who meets all trip requirements. Both the original traveler and the substitute are jointly liable for the travel price and any additional amendment costs.

Can I request changes to my booking after confirmation?

Article 8 of the booking conditions allows you to ask the organizer to amend your agreement. The organizer will inform you of any new travel price and change costs; if you approve, the revised amount becomes payable. The organizer is not obliged to grant every change request.

What are my responsibilities for materials provided during the trip?

According to Article 16.8 of the booking conditions, you must check all provided materials upon receipt, handle them carefully, and report any defects immediately. You are liable for damage, loss, or theft of these items.

What emergency support is available if my luggage is delayed?

An emergency hotline is available specifically for luggage delays; you can call this number to get real-time assistance if your suitcase has not arrived by the scheduled delivery time (latest 18:00).

Can I bring additional gear besides my main suitcase?

Yes. In addition to one suitcase (max. 15 kg), you may hand over extra personal items such as repair kits or pumps, provided you clearly indicate these when handing over your luggage so staff can ensure safe and timely transport.

What unique guarantees does Friesland Holland Travel provide to its guests?

The company lists ten unique securities, including STO Garant payment protection, optional bicycle breakdown service, a 260-page multilingual Friesland Travel Atlas, specialist local expertise, 24/7 accessibility, tailor-made tours, daily luggage transport, carefully selected accommodations, personal consultation from the Holwert office, and an efficient compact organization focused on your experience.

How can I contact Friesland Holland Travel for personalized travel advice?

You can reach Sytze, the Friesland expert, by telephone at +31 (0) 519 543 003 or by email at info@frieslandhollandtravel.com to arrange a tailor-made trip or obtain personal consultation.

Is access to an interactive route map available, and what does it cost?

Yes. You can add access to the Dutch-language interactive map during booking for €9.95, allowing you to explore detailed route information on your device.

What assistance does Friesland Holland Travel provide if I encounter difficulties during the trip?

Under Article 14 of the booking conditions, the organizer will assist travelers in difficulty by supplying information on medical services, local authorities, consular help, and alternative travel arrangements; a reasonable fee may be charged if the problem arose through the traveler’s own fault.

Can I rent a bicycle through Friesland Holland Travel and what are the costs?

Yes. A sporty, comfortable touring bike costs €15 per day and an e-bike costs €25 per day. Delivery and pickup at the start/finish hotel cost €15 per bike.

How are rental bikes delivered and collected?

Rental bikes are delivered to the start/finish hotel on the first day between 09:00 and 10:00 (often on the day of arrival) and are collected from the hotel from 18:00 on the last cycling day.

What security measures should I follow with a rental bike?

The renter is responsible for the bike at all times. Always store the bike in the hotel’s lockable storage room after check-in and double-lock it, preferably securing it to a post or fence to prevent theft.

Are e-bike charging facilities available during the tour?

Yes. Participating hotels along the route provide charging points so you can recharge your e-bike each night.

Can I choose any day of the week to start my cycling tour?

Yes. You may begin your tour on any day of the week, subject to accommodation availability.

Is it possible to book an extra night at the end of my bike tour?

Yes. You can add an extra night so you can finish the tour at a relaxed pace and avoid waiting for your luggage delivery on departure day.

What are Friesland Holland Travel’s telephone consultation hours?

You can reach the team by phone five days a week between 10:00 and 19:00 (CET) on +31 (0) 6 20 58 10 98.

Can I book a trip with Friesland Holland Travel by telephone?

No. To comply with the STO Garant scheme, all trips must be booked online via www.frieslandhollandtravel.nl; telephone bookings are not possible.

Where is Friesland Holland Travel’s office located?

The office address is Foarstrjitte 6, 9151 HE Holwert, Netherlands.

What are Friesland Holland Travel’s Chamber of Commerce and VAT numbers?

Chamber of Commerce number: 91524210. VAT number: NL865682768B01.

Do the hotels along the route provide secure, lockable bicycle storage?

Yes. Participating hotels have a lockable bicycle storage room; after check-in you must place your bike there and double-lock it to keep it secure overnight.

Is Friesland Holland Travel available 24/7 in case of an emergency during my trip?

Yes. 24/7 accessibility is one of the company’s ten guest securities, so you can reach Friesland Holland Travel staff at any time if problems arise on the road.

Can the travel price change after I have booked, and what are my rights if it does?

Yes. Under Article 10 of the booking conditions, Friesland Holland Travel may adjust the travel price up to 20 days before departure if fuel costs, taxes, fees, or exchange rates change. If the increase exceeds 8 % of the original price you may cancel the agreement and receive a refund, and you also have a corresponding right to a price reduction if relevant costs fall.

How should I file a complaint if something is not in order during my trip?

Article 17 states that you must immediately report any defect or problem to the local travel-service provider and, if available, to the tour management. If no guide is present, you should also notify Friesland Holland Travel directly (phone, WhatsApp, text, or email). Unresolved issues must be submitted in writing within two months after the trip.

Under what circumstances can I be excluded from further participation in the trip?

According to Article 16, the organizer or a travel-service provider may deny you continued participation if you ignore instructions or cause nuisance. A verbal or written warning will normally be given first, but in serious cases exclusion can be immediate; in such situations no refund is due and any extra costs are at your own expense.

How is my personal data protected and how can I request access to it?

The privacy policy confirms that Friesland Holland Travel complies with the GDPR. You may request a copy of the personal information held about you by emailing info@frieslandholland.nl or writing to Friesland Holland Travel, Foarstrjitte 6, 9151 HE Holwert, Netherlands.

Do I need to arrange my own travel and cancellation insurance?

Yes. Friesland Holland Travel requires every guest to take out their own travel and cancellation insurance; this is explicitly stated in the tour descriptions.

Can I add a day trip to the Wadden Islands to my cycling holiday?

Yes. You can book an optional day excursion to Ameland, Terschelling, or Vlieland, which includes a return ferry ticket for you and your bike plus an extra hotel night with breakfast; pricing is available on request when you book.

What is not covered by the bicycle breakdown guarantee?

The guarantee does not cover loss of personal belongings, damage or loss of bike keys, or damage to accessories such as panniers, phone holders, or locks; these remain your responsibility.

Can I cancel or shorten my trip because of bad weather?

No. The booking conditions specify that cancellation due to adverse weather is not possible, so normal cancellation terms apply even in poor weather.

What is Friesland Holland Travel’s standard cancellation timeline?

You may cancel free of charge up to six weeks before your arrival date. Inside the six-week window, normal cancellation conditions (as set out in Article 9 of the booking conditions) apply and any reimbursement depends on your own travel-insurance cover.

Under what circumstances might Friesland Holland Travel cancel my trip and what happens then?

If unavoidable and extraordinary circumstances force the organizer to cancel, Friesland Holland Travel will refund all amounts already paid within 14 days. No further compensation is due, and costs for services not included in the package (e.g., visas, separate air tickets) are not reimbursed.

Does Friesland Holland Travel also organize group cycling tours?

Yes. Besides individual cyclists, Friesland Holland Travel explicitly states that it also focuses on organizing group travel in cooperation with more than 60 partners across Friesland.

Does Zee van Tijd Holwerd have an on-site restaurant?

No. The accommodation in Holwerd does not have its own restaurant; guests take dinner at Land en Zeezicht, located about 3 km away at the ferry terminal.

Is the Finnish sauna at Zee van Tijd Holwerd free to use?

Yes. Guests staying at Zee van Tijd Holwerd may use the Finnish sauna free of charge and also receive a welcome drink.

Can I book a trip that starts within 14 days of my reservation?

Yes. Article 3.3 states that a trip booked within 14 days before the start date counts as a firm booking that cannot be cancelled free of charge; the full travel price remains payable even if you later withdraw.

Is my booking immediately final, or can the organizer still revoke it?

Under Article 3.2 the organizer’s offer is non-binding and may be revoked until 17:00 on the next working day after your acceptance, so final confirmation follows only after that deadline.

How can I request essential dietary needs or other special requirements?

Article 3.6 requires you to state any special requirements when booking; the organizer will confirm in writing whether they can be met and may decline the booking if the request cannot be accommodated.

Do I have to check the exact time of my return journey myself?

Yes. Article 16.5 obliges every traveler to verify the precise departure time at least 24 hours before the scheduled start of the return trip.

Where do the Eleven Cities cycling tours start and finish?

The Eleven Cities Tour begins and ends at the designated start/finish hotel in Leeuwarden, where free, secure parking is also available for the duration of your holiday.

Does Friesland Holland Travel also arrange boating holidays?

Yes. Via its ‘Renting a Motor Yacht’ program, Friesland Holland Travel offers cabin motor-yacht charters on the Frisian Lakes, suitable for first-time and experienced boaters as well as wheelchair users and cyclists seeking a floating base.

Can I take my dog on a Friesland Holland Travel cycling holiday?

Yes. Friesland Holland Travel can design fully customised cycling holidays in Friesland that accommodate guests travelling with dogs, arranging suitable routes, pacing, and pet-friendly accommodations on request.

Is it cheaper and safer to book directly with Friesland Holland Travel instead of through intermediaries?

Yes. The company emphasises direct booking without middlemen, which maximises payment security through STO-Garant and ensures you receive the best value for your Friesland holiday.

Are the cycling tours appropriate for recreational or less-experienced cyclists?

Yes. Friesland Holland Travel states that its Eleven Cities routes are suitable for both seasoned cyclists and recreational riders, with daily stages ranging roughly from 30 km to 85 km so guests can ride at a comfortable pace.

How much does the breakdown guarantee cost and how do I add it to my booking?

The breakdown guarantee costs €12.50 per person and can be selected as an extra during the online booking process.

What assistance is provided when the breakdown guarantee is activated?

If you experience technical issues, Friesland Holland Travel arranges professional help and, when needed, supplies a replacement bike so you can continue your tour without delay.

Does the breakdown guarantee cover both my own bicycle and a rented bicycle?

Yes. The service applies equally to bicycles you bring yourself and to rental bikes arranged through Friesland Holland Travel.

How fast will help arrive if my bicycle breaks down on the route?

When bicycle assistance is booked, a replacement bike will be delivered within 1.5 hours after you report the problem.

What happens if I provide incorrect or incomplete personal information when booking?

Under Article 12.4 of the booking conditions, the organizer may cancel the agreement and charge cancellation costs if required participation criteria are not met or inaccurate information was supplied.

Does Friesland Holland Travel offer gift vouchers and how can I request one?

Yes. You can surprise someone with a Friesland Holland Travel gift voucher for experiences ranging from single-day outings to multi-day walking and cycling packages. Fill in the request form on the Giftcard page of the website and the team will contact you to arrange the voucher details.

Since when has Friesland Holland Travel been operating?

Friesland Holland Travel has been organising holidays in Friesland since 1996.

Who runs Friesland Holland Travel?

The agency is run by Friesland specialist Sytze (36) together with Rob (48) and Nicole (50).

Does Friesland Holland Travel organise trips outside the province of Friesland?

No. The company focuses exclusively on the province of Friesland and specialises in trips along the famous Eleven Cities Route and other regional highlights.

Are the motor-yacht charters offered by Friesland Holland Travel suitable for wheelchair users?

Yes. The ‘Renting a Motor Yacht’ program specifically notes that the cabin motor-yacht charters on the Frisian Lakes are suitable for wheelchair users, giving travelers with limited mobility the chance to enjoy a boating holiday.

Can I take part in a Friesland Holland Travel cycling tour with my own bicycle instead of renting one?

Yes. Guests are welcome to use their own bicycles on the Eleven Cities routes; optional breakdown assistance can still be booked, and the service applies to both personal bikes and rentals arranged through Friesland Holland Travel.

Can I cancel the Ameland short-break package free of charge?

Yes. The Ameland Package offers free cancellation up to seven days before your arrival date, giving you flexibility if your plans change.

What happens if my preferred ferry departure time for the Ameland Package is fully booked?

Zee van Tijd will attempt to reserve the stated 09:45 and 18:30 crossings, but if the ferries are full the team will schedule an alternative departure time for you.

Is dinner included in the Ameland short-break package at Zee van Tijd Holwerd?

No. Dinner is at your own choice in one of the nearby restaurants; the package includes breakfast but not evening meals.

Does Friesland Holland Travel request or store my financial data in online forms?

No. The privacy policy states that the company does not ask for or collect any financial data through its website forms; if such information is submitted voluntarily it will not be used for any purpose.

Does the Friesland Holland Travel website use cookies, and can I disable them?

Yes. The privacy policy explains that the website uses strictly-necessary functional cookies and analytics cookies. You can disable or delete cookies via your browser settings, but doing so may reduce the site’s functionality, including staying logged in.

What should I do if I have not received my travel documents five days before departure?

Article 4.4 of the booking conditions states that you must immediately notify Friesland Holland Travel if the travel documents have not arrived five days before your trip so the organizer can resend them in time.

Will Friesland Holland Travel inform me about required passports, visas, and health formalities?

Yes. Under Article 4.2 the organizer provides information geared to Dutch nationality on necessary travel documents and any health formalities at the time of booking or immediately thereafter.

Which cycling tour durations can I choose from?

Friesland Holland Travel offers pre-planned Eleven Cities cycling packages ranging from a short 3-day break up to full 7-day tours. Options currently listed include 3-, 4-, 5-, 6- and 7-day arrangements, so you can select an itinerary length that suits your schedule.

Does Friesland Holland Travel organise single-day excursions in Friesland?

Yes. The catalogue features several one-day outings such as balloon flights with JK-Ballonvaarten, milking cows with Pier Jan, mud-flat walking tours, and night-time boating in National Park De Alde Feanen. These day trips can be booked standalone or added to a longer holiday.

Does Friesland Holland Travel collaborate with local partners for group travel?

Yes. The company states that it organises group cycling tours in cooperation with more than 60 partners across Friesland, ensuring suitable accommodations and services for larger parties.

Is the return ferry ticket included in the Ameland Package at Zee van Tijd Holwerd?

Yes. The Ameland Package covers two nights on the mainland plus a fully arranged day trip to Ameland, and that arrangement already includes your return ferry crossing. You can also take your own bicycle on board free of charge.

Is the interactive route map offered in any language other than Dutch?

No. The optional interactive map is currently available only in Dutch. You can add access to this Dutch-language map for €9.95 during the online booking process.

What should I do if I have reduced mobility, am pregnant, or have a medical condition?

Article 5.2 of the booking conditions states that travelers with reduced mobility, pregnancy, or any illness that may affect the trip must report this when booking (or as soon as possible thereafter). Friesland Holland Travel and any carriers can then determine whether special arrangements or a medical certificate are required.

What cancellation costs apply if I cancel a trip that has already been rebooked once?

Under Article 9.4, the minimum fee equals the amount that would have been due if you had canceled on the date the trip was rebooked. This can mean higher costs than the standard scale because the original cancellation timeline is still taken into account.

What happens to the travel price if the number of travelers in my booking decreases?

Article 9.3 allows the organizer either to apply the normal cancellation charges per canceled person or to charge the full travel sum for that person minus any proven cost savings. Friesland Holland Travel will choose whichever option is appropriate for the specific case.

Who is responsible for meeting health or vaccination requirements for the destination country?

Article 16.6 of the booking conditions states that each traveler must personally comply with all health requirements applicable in the destination and any transit countries. Any changes imposed by governments fall within the traveler’s own sphere of risk.

How long do I have to submit a claim for damages after my trip?

Under Article 15.6 of the booking conditions, any claim for compensation lapses three years after the trip’s commencement date.

Do the Friesland Holland Travel booking conditions also apply to stand-alone travel services that are not part of a package holiday?

Yes. Article 2.2 specifies that these conditions may be declared applicable to separate travel services; however, in such cases insolvency protection does not apply unless explicitly stated in the offer.

What personal information do I need to provide when making a booking?

Article 5.1 of the booking conditions requires the booking traveler to supply all relevant information about every registered participant, particularly details that could affect health or safety. Supplying incomplete or incorrect information may lead to exclusion from the trip and liability for the applicable cancellation costs.

What happens if I fail to disclose a medical condition or special need before traveling?

Travelers with reduced mobility, pregnancy, or any illness that may impact the trip must report this as early as possible (Article 5.2). If not disclosed, the organizer or carrier may refuse participation, and any resulting costs—including cancellation fees—are borne by the traveler.

If I receive travel credit as a goodwill gesture, how long is it valid and what are the rules?

Travel credit must be spent within one year of issuance and the new trip must start within two years. The credit is personal, non-transferable, usable only for the same trip type, and any higher price at the new date must be paid by the traveler. If you later cancel a trip booked with this credit, the credit expires.

Is any fee deducted if the travel price decreases after I have booked?

Yes. Under Article 10.3, when a price reduction applies, Friesland Holland Travel deducts €30 in administrative costs from the amount refunded to the traveler.

Who is responsible for obtaining passports, visas, and vaccination certificates?

Article 4.3 stipulates that each traveler must personally obtain and carry all required travel documents such as passports, visas, and vaccination certificates. If you cannot travel because these documents are missing or invalid, all resulting costs are at your own expense.

Does Friesland Holland Travel also offer multi-day walking holidays in Friesland?

Yes. Besides cycling trips, Friesland Holland Travel lists an 11-day walking package called the Frisian Woodlands Route (“11-daags wandelarrangement De Friese Woudenroute”), which can be booked directly through the website.

Will I receive an official certificate after completing the Eleven Cities cycling tour?

Yes. A personalised Eleven Cities Tour certificate is included in the documentation package that Friesland Holland Travel sends to you about six weeks before your arrival.

Can Friesland Holland Travel accommodate travelers who use handbikes or wheelchairs on their cycling holidays?

Yes. Friesland Holland Travel can tailor cycling itineraries for guests using handbikes or wheelchairs, as evidenced by previous travelers who successfully completed the route with such equipment. Contact the team during booking to discuss the required adaptations and accessible accommodations.

Is dinner included on the final day of my cycling tour?

No. Friesland Holland Travel explicitly states that dinner is never included on the day of departure at the end of your tour.

Can I arrange transport for more than one suitcase?

Yes. The standard service covers one suitcase (max. 15 kg) per person, but you can request transport of extra luggage by contacting Friesland Holland Travel in advance to make the necessary arrangements.

How do I request a customised trip with Friesland Holland Travel?

Fill in the online form on the “Customized trip” page, indicating your desired start date, number of persons, bicycle preference (own bike, rental bike, or e-bike), and your contact details plus any specific wishes. The team will review your request and reply as soon as possible to create a tailor-made proposal.

Can I contact Friesland Holland Travel via WhatsApp during my trip if problems arise?

Yes. Article 17 of the booking conditions states that you can report any defects or issues directly to Friesland Holland Travel by phone, WhatsApp, text message, or e-mail whenever no tour guide is present.

Which puncture-resistant tyres does Friesland Holland Travel recommend for guests bringing their own bicycles?

Friesland Holland Travel advises riders to fit Schwalbe Marathon Plus or Marathon Plus Tour tyres, both featuring an extra-thick, protection-level-7 layer that greatly reduces the risk of flats on the Eleven Cities route.

Can I ask Friesland Holland Travel to delete my personal data?

Yes. The privacy policy states that you may request the destruction of the personal information the company holds about you. Simply email info@frieslandholland.nl or contact the office by telephone to have your data erased, bearing in mind that you might need to resubmit details if you later use services that require them.

Does Friesland Holland Travel share my personal information with third parties?

No. According to the privacy statement, Friesland Holland Travel does not disclose your data to third parties unless you have explicitly given consent for such sharing.

Which partner hotels are typically used on Friesland Holland Travel’s Eleven Cities cycling tours?

Sample partner accommodations include Amicitiahotel Sneek, Boutique Hotel De Eilanden Harlingen, Eurohotel Leeuwarden, Hotel2 Heerenveen, Hajé Hotel Joure, Hotel De Groene Weide Bolsward, Logement De Hinde Hindeloopen, and WestCord WTC Hotel Leeuwarden, among others listed on the website.

What comfort level can I expect on a traditional sailing trip arranged by Friesland Holland Travel?

The traditional sailing vessels range from open 11-metre farmer’s barges with no sleeping quarters to 62-metre brigantines featuring five-star double cabins with en-suite facilities and under-floor heating. Most tall ships offer two-person cabins with bunk beds, shared showers, and a communal galley that meet modern safety and comfort standards approved by internationally recognised certification bodies.

Are the motor-yacht charters suitable for first-time boaters?

Yes. Friesland Holland Travel’s “Renting a Motor Yacht” program specifically states that the cabin motor-yacht charters on the Frisian Lakes are suitable for both first-time and experienced boaters.

What is the Culinary Elfstedentocht in Dokkum and how do I obtain tickets?

The Culinary Elfstedentocht is a two-day food walk through Dokkum’s historic centre on Friday 23 and Saturday 24 January, where participants visit multiple cafés and restaurants to sample special dishes at each stop. Tickets are sold via the link provided in Friesland Holland Travel’s event announcement.

How many pages does the Friesland Travel Atlas contain?

The Friesland Travel Atlas supplied by Friesland Holland Travel is 260 pages long.

Is bicycle assistance available when I am cycling on the Wadden Islands?

No. The tour descriptions specify that the optional bicycle assistance service is not provided on any of the Wadden Islands, so you must resolve breakdowns there on your own.

Is tourist tax included in the listed package price?

No. The ‘Price does not include’ section of the package descriptions states that local tourist tax is excluded and must be paid separately by the traveler.

Is Friesland Holland Travel liable for damages that are already covered by my own insurance policies?

No. Article 15.4 of the booking conditions explicitly excludes the organizer’s liability for any damages that are covered under your personal health, travel, event, or cancellation insurance.

What are the driver requirements for the camper experience package, and can more than one person drive?

Up to two drivers may be registered. Each driver must be at least 30 years old and hold a standard category B licence; all Friesland Holland Travel campers weigh under 3,500 kg, so no additional licence category is needed.

Is the camper fully insured and what excess applies?

Yes. The camper is fully insured through Aveco, including 24/7 European roadside assistance. A €1,000 excess (deductible) applies; any damage costs are first offset against this amount.

Is there a mileage limit on the camper experience package?

No. You may drive unlimited kilometres during the rental period without incurring extra distance charges.

What are the check-in and return times for the 4-day camper experience?

On day 1 you must check in at Camping Zee van Tijd between 15:00 and 18:00 (latest 20:00 with prior notice). On the final day the tour ends when the camper is returned to the same campsite by 11:00 AM.